Online Legal Stuff

    We take privacy seriously. The following principles underpin our approach to respecting your privacy:

    •  We value the trust that you place in us by giving us your personal information. We will always use your personal information in a way that is fair and worthy of that trust.
    •  We will provide clear information about how we use your personal information. We shall always be transparent with you about what information we collect, what we do with it, with whom we share it and who you should contact if you have any concerns.
    •  We will take all reasonable steps to protect your information from misuse and keep it secure.
    •  We will comply with all applicable data protection laws and regulations and we will co-operate with data protection authorities. In the absence of data protection legislation, we will act in accordance with generally accepted principles governing data protection.

    Last Updated: March 2018

    This Privacy Notice explains the types of personal information we collect and how we use, disclose and protect that information.

    What does this Privacy Notice apply to?


    This Privacy Notice applies to personal information collected by the Thru Rainbow Website in connection with the products and services we offer. This includes information collected through our social media links, direct marketing campaigns, and online through our websites, applications and branded pages on third party platforms and applications accessed.


    This Privacy Notice is hereby incorporated into and forms part of the terms and conditions of use of the Thru Rainbow.


    By using a Thru Rainbow Website, you are consenting to the relevant Thru Rainbow staff & third parties collecting, using and disclosing your personal information in accordance with this Privacy Notice. If you do not agree to the collection, use and disclosure of your personal information in this way, please do not use the Thru Rainbow Website.


    Thru Rainbow will only collect, use or disclose your personal information where it is fair and lawful to do so. In most cases, we will ask for your consent explicitly but, in some cases, we may infer consent from your actions and behaviour. We may ask you to provide additional consent if we need to use your personal information for purposes not covered by this Privacy Notice. You are not obliged to provide such consent but if you decide not to then your participation in certain activities may be restricted. If you provide additional consent, the terms of that consent shall prevail in the event of any conflict with the terms of this Privacy Notice.


    Please note, however, that we may process your personal information without consent if we have a legitimate reason to do so, provided that such use will not have a prejudicial effect on your own rights, freedoms and interests. Any such use shall be in accordance with the Thru Rainbow Privacy Principles set out above.


    In this Privacy Notice, your "personal information" means information or pieces of information that could allow you to be identified. This typically includes information such as your name, address, screen name, profile picture, email address, and telephone number, but can also include other information such as IP address, shopping habits, information about your lifestyle or preferences such as your hobbies and interests.


    We may collect personal information about you from different sources, including:

     • Information you give us directly

     • Information collected automatically when you use the Thru Rainbow Website - see our Cookie Policy & Google Analytics Policy

     • Information we collect from our social media



    We may use your personal information to:


    • Improve our products and your experience on the Thru Rainbow Website.
    • To contact you regarding products and services which may be of interest to you, provided you have given us consent to do so or you have previously requested a product or service from us and the communication is relevant or related to that prior request and made within any timeframes established by applicable laws.
    • To provide you with products or services that you request from us.

    We take all reasonable precautions to keep your personal information secure and require any third parties that handle or process your personal information for us to do the same. Access to your personal information is restricted to prevent unauthorised access, modification or misuse and is only permitted among our employees and agents on a need-to-know only basis.


    If you have any questions, comments or concerns about how we handle your personal information, then you may contact us by

    clicking the Contact Us link on the Thru Rainbow Site that directed you to this Privacy Notice. Your request will be directed to the appropriate person/s.


    You have the right to tell us if you:

     • Don't want to be contacted in the future by us

     • Would like a copy of the personal information which we hold about you

     • Would like us to correct, update, or delete your personal information in our records

     • Wish to report any misuse of your personal information

     • To assist us in dealing with your request, please provide your full name and details.


    We may change this Privacy Notice from time to time by posting the updated version of the Privacy Policy on the Thru Rainbow Website. We encourage you to visit frequently to stay informed about how we use your personal information.